Firewood Information

-We are NOT currently offering Delivery.

-Any delivery related information below is for informational purposes only if we do resume delivery operations in the future.

Our yard is located at 2817 Hwy 2 West Kalispell MT
-Sales are by appointment or when open by chance. Please call or text: 406-212-1963
-All of our wood is sold by the cubic foot based on cord prices. We do not sell by weight.
-We have moisture meters on site if you wish to test the wood to make sure it is seasoned.
-Seasoned wood has a moisture content of 20% or less.
-We do not hold or reserve wood to be picked up as needed throughout the winter.
-We operate on a Cash Carry policy. Local Checks, Cash, CC’s (+5%) are accepted for prepaid orders.
-What we have in stock as of September 1st is typically all we will have available thru the winter.
-We are typically completely sold out by October 31st.
-We sell three categories of wood: Budget, Softwood Mix, & Hardwoods; as described above.
-The wood type categories are mixed in piles (ie: Softwoods: Fir, Larch, Lodge pole, Ponderosa etc- are mixed).
-We no longer offer a 10% discount (or as listed below) for wood picked up at our yard.
-Due to increased seasonal operating costs: Regular prices apply as of Nov.1st on product picked up from our yard.
-To reduce our liability: Product picked up from our yard is sold with the understanding that YOU: Pick, Load & Haul.
If assistance is needed, we are occasionally able and willing to make arrangements prior to your arrival. Please ask for details when scheduling your appointment.
-We do offer volume delivery (at regular product prices), and we do charge hourly for hauling services.
(Free delivery is occasionally (but not always) offered for our neighbors within 5 miles of our yard based on terrain & availability.)
-We prefer that Firewood delivery orders be placed at our yard and must prepaid for. This will give you the opportunity to view the product prior to purchase.
-We DO NOT deliver after the first snowfall of the season.
-Though we try to avoid inclement weather, we DO occasionally deliver during rainy days and we DO NOT plastic tarp orders at our yard or during transport.
-We do not currently offer stacking on delivery orders due to the labor shortage.
-Orders are dumped as close to requested drop location as possible. Final drop location decision will be made by delivery driver based on a number of variables.
-We do bill accordingly if: delivery access is different or more restrictive than customer indicates, and/or if additional work/travel is required to complete any order.
-Delivery orders are typically prioritized based on chronological order.
-Due to a number of variables including but not limited to: weather, seasons, available daylight, staffing, illness, holidays, regular and unforeseen mechanical repairs, general workload, etc: We DO NOT set specific delivery dates or times. We work 7am to 7pm generally and all orders are processed as soon as we have the time and ability to work them in.
-Notice of intent to deliver is given in the following manner: A text or email is sent when we are beginning to process your order, and another is sent when we are leaving our yard for delivery. In the event that you are not available to receive your order or do not reply to confirm delivery, the next customer in line will be contacted and given the opportunity to accept
the load. This system keeps a continual output of product and accommodates most schedules. We strongly urge you to describe the delivery site location on the order form & send us a photo of the area you would like the product delivered.
-We are typically (but not always) at least 2 weeks out for delivery. You can expect longer delivery wait during the Sept - Oct rush.
-All delivery orders must be placed & paid for by October 15th and we aim to have all loads out by Nov. 1 st as we end our season.
-Orders placed before the first snowfall which have not yet been delivered, shall be held at our yard for customer arranged pickup. Pickup must be scheduled and take place within 10 business days of order completion. Travel/Hauling fees shall be transferred to storage & staffing expenses.
Additional storage fees may be assessed after the 10 business day holding period and all orders left beyond 10 business days will be returned to stock immediately.
-We do not offer refunds for any reason for prepaid orders.
-In the event that an order is refused for any reason, the product will be returned to stock immediately.
-Canceled or returned checks are subject to additional fees & product will be returned to stock immediately.
-Please review our general Terms of Service for additional guidelines.
 

Disclaimer: We try to ensure that the majority of our wood is cut to approximately 14-16" lengths and is completely split, though due to the current labor shortage we have converted over to an automated processor which may produce abnormally large split or double length pieces. We do try to sort these pieces out prior to delivery, but cannot guarantee any particular sizes in your order. Similarly, we have begun using heavy machinery to load orders for delivery and you may find more debris in your order than years prior. We season and store product under cover when possible but do not offer any guarantee on moisture content. Given the wide variety of stove types and intended uses for our product: if you demand a particular wood type, size, or moisture content, please make an appointment to pick up product from our yard so you can personally sort, load and haul what works best for you.